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Calendar of Activities
Taiwan Awards Briefing & Lunch
28 June 2018 | Taiwan
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Future of Finance Thailand 2018
19 July 2018 | Thailand

The Asian Banker Digital Finance Leadership Programme
23 - 27 July 2018 | United Kingdom
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Future of Finance Indonesia 2018
30 August 2018 | Indonesia

Switzerland Wealth Innovation Tour 2018
03 - 07 September 2018 | Switzerland
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For more information on our activities kindly visit our conferences page here

Samir Shah

Full BiodataVideo
 
Name
Samir Shah
Current Designation
Managing Director and CEO
Current Institution
National Commodity and Derivatives Exchange
Country
India
Specialisation
Financial Markets

Samir Shah is the managing director and CEO of the National Commodity and Derivatives Exchange (NCDEX) in India. NCDEX has been a pioneer in warehouse infrastructure. During his appointment, he focused on customer centricity by running a customer satisfaction survey--conducted by an agency called Grass Roots, perceived as a breakthrough in the history of commodity exchanges. The findings of the survey stated the need for change in customer orientation. Hence Mr Samir Shah restructured the front office of the company into business development group and a relationship management group, for customer service excellence.


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